I was told the hail in my area was either 2¼” or 2¾”. Either way, it was massive. I was sitting at home during the storm and could literally hear my roof, which I had put on in 2019, getting absolutely hammered. It was one of those moments where you just knew it couldn’t be good.The next day, I noticed Kyle looking at a neighbor’s house and finishing up an inspection. Honestly, since my roof was only a few years old, I figured there was no way I had any serious damage. I was wrong.Kyle walked over and took a look with me. He immediately pointed out dents in the gutters, torn screens, and damage to the fence. Then he had his crew get up on the roof, and that’s when reality set in. It was a total loss.I can’t stand dealing with insurance companies. It’s one of those things I dread more than just about anything. I literally called State Farm, hit the merge button, and brought Kyle into the conversation. From that moment on, he handled everything professionally and kept me informed every step of the way. Over the next couple of weeks, he stayed in constant contact, answered my questions, calmed my nerves, and even put up with a little of my emotional drama along the way.The materials arrived on Thursday, and by Friday the entire job was done. The crew worked hard, cleaned up after themselves, and the roof looks fantastic. It honestly looks as good as, or better than, the one I had before the storm.Most importantly, I felt like I was dealing with someone I could trust. Kyle made a stressful situation feel manageable and gave me confidence that everything was going to be okay.Hopefully I don’t need another roof anytime soon, but if I do, Kyle will be my first call. If you’re dealing with storm damage and want someone who is honest, professional, and genuinely cares about taking care of people, I can’t recommend him enough.10/10. Highly recommended.
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